Community Management Software in the GCC
Run your community on the app residents already use
Manzhil helps owners associations, residential towers, and master-planned communities across the UAE, Saudi Arabia, Qatar, and the wider GCC automate service charge collection, resolve complaints faster, manage facility bookings, and communicate in Arabic or English — all on WhatsApp, with no new app for residents to download.
Built for how communities across the Gulf already communicate
Most owners-association software asks residents to download another app, set up another account, and remember another password — and across the GCC's diverse, multilingual communities, adoption often stalls. Management offices end up running the WhatsApp broadcast list, the noticeboard, and the new portal side by side.
Manzhil works differently. Your community gets an official, branded WhatsApp Business number that handles service charge reminders with regional payment links, complaint intake with photos, facility bookings, and announcements — in Arabic, English, or both. Residents simply chat the way they already do every day, and your management office gets a single dashboard with full visibility and reporting.
Owners associations, RERA, and where a WhatsApp layer fits
Jointly owned property in Dubai is governed by Law No. 6 of 2019, which replaced the 2007 law and tightened how communities are run. Under it, owners elect an Owners Committee, typically between three and nine members, whose job is to represent owners and hold the appointed managing agent accountable. RERA, part of the Dubai Land Department, regulates the associations and the management companies, approves service charge budgets, and runs Mollak, the official platform through which service charge accounts are administered.
To be direct about it: Manzhil is not a service charge accounting system and is not a substitute for Mollak. Service charges stay where the regulator requires them to be.
What that framework does not address is the daily operational load, and that is the part that consumes a management office. A committee member fields the same maintenance complaint from four owners because none of them can see it was already reported. Reception keeps a visitor book. Parcels pile up with a handwritten log. Notices go out over email to addresses nobody checks, then again over WhatsApp because the email did not land.
Manzhil covers that layer. Residents message one official number to raise and track a maintenance complaint, book a common facility against a real calendar, generate a visitor entry pass, or check a parcel, in Arabic or English. The management office gets a queue with status, a resident directory, and broadcast for notices that genuinely must reach every unit.
Built for communities across the GCC
One platform for fees, complaints, bookings, and communication
Service charge collection
Send fee reminders and secure regional payment links over WhatsApp, with automatic reconciliation and receipts for every owner.
Complaint management
Owners and tenants report issues with photos right in chat. Each complaint is logged, routed to staff, and tracked to resolution.
Facility booking
Pools, gyms, function halls, and parking — residents reserve shared amenities directly through WhatsApp with conflict-free scheduling.
Broadcast announcements
Send maintenance notices, security alerts, and community updates instantly, with delivery and read tracking.
Arabic & English communication
Reach every household in the language they prefer — fee reminders, updates, and support in Arabic or English.
Owners-association analytics
Collection rates, complaint resolution times, and engagement — exportable reports your management office can review at a glance.
Simple Setup
Live in days, not months
We handle the heavy lifting so your management office can focus on the community, not the setup.
Connect your WhatsApp number
We register and brand your community's official WhatsApp Business number.
Import owners & set fees
We load your owner directory and configure service charge rules in Arabic & English.
Residents start chatting
Owners pay fees, raise complaints, and book facilities — right in chat.
Your management office runs it from one dashboard
Track collections, complaints, and bookings from a single admin panel.
Communities across the GCC using Manzhil report faster service charge collection, fewer unresolved complaints, and far less time spent on manual admin — because residents engage with a chat they already check daily, in the language they're most comfortable with.
Common Questions
Questions from communities across the GCC
Get Started
Ready to transform your community?
Book a live demo or reach out — we'll tailor a community management solution that fits your residential community, HOA, or strata corporation perfectly.
No commitment required. Free setup consultation. Typical response time: under 24 hours.